3 Prepare Scheduling Matrix
Objectives
Prepare a scheduling matrix according to established guidelines.
Overview
The Walden-Martin medical office just implemented an electronic health record system with a scheduling feature. Dr. Walden would like to block time every day for a 30-minute lunch break at 11:30 am. Dr. Martin would like to block time every day for a 30-minute lunch break at 12:00 pm and rounds from 8:00 am to 9:00 am. Jean Burke, NP would like to block time every day for a 30-minute lunch break at 12:30 pm and next Wednesday for an out-of-office meeting from 2:00 pm to 4:00 pm. Block the schedule for lunch breaks, rounds, and meetings for the next month.
Competencies
- Display sensitivity when managing appointments, CAAHEP VI.A-1, ABHES 5-h, 10-b
- Identify different types of appointment scheduling methods, CAAHEP VI.C-1, ABHES 7-e
- Discuss applications of electronic technology in professional communication, CAAHEP V.C-8, ABHES 7-b, 7-g, 7-h
- Utilize an EMR, CAAHEP VI.P-6, ABHES 7-b
- Manage appointment schedule, using established priorities, CAAHEP VI.P-1, ABHES 7-e
- Estimated completion time: 25 minutes
Measurable Steps
- Within the Calendar of the Front Office module, click the Add Appointment button or anywhere within the calendar to open the New Appointment window.

- Select the Block radio button as the Appointment Type.
- Select Lunch from the Block Type dropdown.
- Select Julie Walden, MD from the For dropdown.
- Using the calendar picker, select a date.
- Select 11:30 AM from the Start Time dropdown.
- Select 12:00 PM from the End Time dropdown.
- Check the Recurrence checkbox.
- Check the Daily radio button in the Recurrence Pattern field.
- Check the End By radio button in the Recurrence Duration field and use the calendar picker to select an end date (Figure 2-8).
- Click the Save button.

- The calendar will display Dr. Walden’s lunch break.
- Click the Add Appointment button or anywhere within the calendar to open the New Appointment window. Select the Block radio button as the Appointment Type.
- Select Other from the Block Type dropdown and document “Rounds” in the Other field.
- Select James A. Martin, MD from the For dropdown.
- Using the calendar picker, select a date.
- Select 8:00 AM from the Start Time dropdown.
- Select 9:00 AM from the End Time dropdown.
- Check the Recurrence checkbox.
- Check the Daily radio button in the Recurrence Pattern field.
- Check the End By radio button in the Recurrence Duration field and use the calendar picker to select an end date.
- Click the Save button. The calendar will display Dr. Martin’s blocked time.
- Click the Add Appointment button or anywhere within the calendar to open the New Appointment window. Select the Block radio button as the Appointment Type.
- Select Lunch from the Block Type dropdown.
- Select James A. Martin, MD from the For dropdown.
- Using the calendar picker, select a date.
- Select 12:00 PM from the Start Time dropdown.
- Select 12:30 PM from the End Time dropdown.
- Check the Recurrence checkbox.
- Check the Daily radio button in the Recurrence Pattern field.
- Check the End By radio button in the Recurrence Duration field and use the calendar picker to select an end date.
- Click the Save button.
- The calendar will display Dr. Martin’s lunch break.
- Click the Add Appointment button or anywhere within the calendar to open the New Appointment window.
- Select the Block radio button as the Appointment Type.
- Select Lunch from the Block Type dropdown.
- Select Jean Burke, NP from the For dropdown.
- Using the calendar picker, select a date.
- Select 12:30 PM from the Start Time dropdown.
- Select 1:00 PM from the End Time dropdown.
- Check the Recurrence checkbox.
- Check the Daily radio button in the Recurrence Pattern field.
- Check the End By radio button in the Recurrence Duration field and use the calendar picker to select an end date.
- Click the Save button.
- The calendar will display Jean Burke’s lunch break.
- Click the Add Appointment button or anywhere within the calendar to open the New Appointment window.
- Select the Block radio button as the Appointment Type.
- Select Out-of-office from the Block Type.
- Select Jean Burke, NP from the For dropdown.
- Using the calendar picker, select next Wednesday as the date.
- Select 2:00 PM from the Start Time dropdown.
- Select 4:00 PM from the End Time dropdown.
- Click the Save button.
- The calendar will display Jean Burke’s blocked time.

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